Testimonials

Mark Gerber, Alfa Laval, Manager – Process Technology Manager

Alfa Laval www.alfalaval.com has been working with C-Mac for many years now and I have found C-Mac management to be proactive, technically competent and helpful in their approach to business.

Customers who had purchased IOT’s to date had been either servicing or in many cases neglecting their equipment and an approach from C-Mac about doing service work on IOT units seemed appealing and a agreement was put in place.

Due to C-Mac’s enthusiasm and expertise and ability to work closely with my sales staff our non-core IOT product has been enhanced and Alfa Laval are now considered the Australian market leader in the insulation oil treatment field.

Brett Jones , Visy Speciality Plastics, Engineering Manager

Dear C-Mac,

I am writing to you to inform yourself and future clients how pleased we are with your Engineering services.

Visy www.visy.com.au have been using C-Mac Industries for around 2 years now and are very pleased with the service and quality that you and your staff are providing. There is no task to big or to small that we have given that has’t been returned in a timely manner and to high quality and a very competitive price.

We mostly work closely with your machine shop especially your manager Lucas Rigg to re-engineer components that we can only usually get from overseas. We have used C-Mac’s services for major breakdowns and repairs as well with items returned when promised or if not, before. I would be more then pleased to pass my recommendations and experiences onto any future customers you may have.

Looking forward to be working with you and your staff now and in the future

Antony Howell-Smith, Spill Station Australia, Sales Manager

I would like to express my appreciation for the job that C-Mac completed for us at Spill Station http://www.spillstation.com.au/ earlier this year.
Matthew Connelly was great and fully understood the deadlines that we were working to, at a time of year (just after New Year) when it is hard to get an urgent job completed.

They completed the job within the deadline that we requested and the workmanship exceeded our customers’ expectations. I would not hesitate to offer C-Mac any future work or to refer them to our clients for similar or any type of work, I will also be considering C-Mac for some products that we get fabricated locally. Thank you for the work and service. It’s something that is sadly lacking in Australia nowadays.

Problems we have solved for customers Read Testimonials

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*[Nursery Owner]* Needed a specific Potting & Mixing machine. for his yuccas nursery, but the problem was it was no longer manufactured. From his description and specifications our engineers designed and modelled in 3D software his requirements. "Potting Machine":nursery-equipment/3-potting-machines/ was manufactured and fully tested with potting media in our workshop, video was then sent to customer who was very pleased with the results. Machine disassembled and freighted interstate and installed.

*[RAAF - Warrant Officer]* Airfield support staff required a portable sandbagging frame and requested a design, prototype and trials at no cost. There was nothing suitable on the market i.e. made in Australia. "Sandbagging Frames":materials-handling/1-bagging-equipment#silt-bagging-frame are now on the national procurement data base and some probably overseas at different war zones.

*[Mechanical Design Engineer]* An automotive transmission design customer needed help with designing an automatic transmission gear prototype. We suggested and engineered a more cost effective and practical way for the mass production stage.

*[Service Manager]* An industrial fan service company had a failure of a major shopping centre air conditioning fan/ blower. C-Mac repaired the unit within a 24hr turn around for minimum downtime.

*[General Manager]* Customer had to submit a proposal and compete against other countries for the manufacturing facility. C-Mac submitted drawings to show there was space in existing plant to install the new process and to comply with all Australian OH&S Standards. Working together with customer to submit proposal to the Head Office overseas WON the contract. Project was a success meeting 6month lead time and budget.

*[Nursery Manager]* At an exhibition saw our self tracking nursery trailers and indicated he had a costly issue transporting large (heavy) pots containing advanced trees. Existing method was a bobcat. C-Mac designed and quoted for the manufacture of a Self Tracking “Low Loader”. His comment on the first day of using "Low Loader trailer":nursery-equipment/7-trailers/#low-loader-self-tracking-trailer “Can now move 100 litre pots with trees, 150 metres in 1 hr and not get a sore back”.

*[Purchasing Officer]* A mining design and machining company needed help with machining components urgently as they were too busy to keep up with the demand. C-Mac machined the components so the deadline could be met.

*[Owner]* An industrial laundry system service company needed repairs and redesign done to their tooling. C-Mac made changes to the tooling to make access and ease of use to decrease service down times.

*[Owner/Manager]* A major food manufacturer specializing in tomato sauce had a filling machine breakdown. The machine was brought to C-Mac and repaired in 24hrs for minimum downtime of the production line costing $5,000 per hour.

*[Maintenance Engineer]* An industrial hydraulic fitting manufacturer had problems with gear and shaft breakages with their machinery. They also had problems repairing and maintaining. C-Mac offered to repair and maintain their machinery on-site instead of having to permanently employ fitters.