The terms and conditions set out hereunder shall apply to all tenders, quotations and sales made by this company and all orders accepted by this company unless expressly negated or varied by the company in writing.
(A) Acceptance of a quotation by a customer must be made within thirty (30) days, failing which the quotation shall be deemed to be withdrawn.
(B) Quotations are made subject to materials being available upon receipt of the customer’s order.
© The company shall be entitled to correct all stenographical errors and omissions in and from its quotations without liability.
Any verbal negotiations or arrangements as to price, delivery or other matters pertaining, i.e. sales, quotations or orders shall not be binding upon the company unless the same are produced in writing and signed by the parties or their authorised servants or agents.
(A) All prices quoted are strictly net 30 days from date of invoice.
(B) Payments shall be made as stated in the quotation.
© Progress payments may be requested and if requested shall be paid within seven (7) days.
(D) Customers intending to open new accounts must furnish the company with information as requested on the “account application form” and be to the company’s satisfaction. Note payment terms: ‘Settlement strictly 30 days from date of invoice. If your account exceeds our terms, your orders will be held pending payment. If you consistently exceed our terms, and once over 60 days, your account will be placed on a permanent C.O.D. basis.’
(E) C.O.D. payment must be made prior to or on receipt of goods.
(F) Should any Goods and Services Tax as levied, or any other tax, fee, levy or duty imposed by any competent authority be payable on any of the goods supplied by the company, such tax, fee, levy or duty will be to the purchaser’s account.
(G) The title of the property & the goods supplied shall not pass either to the customer or any other person, partly, or entity unless & until all monies owing to C-Mac Industries (Aust) Pty Ltd shall have been paid in full
(H) All requests for credit must be made within 14 days of receipt of goods.
All prices quoted are based on current prices of materials, labour rates and quantities requested as of the date of quotation. If any variation in any of these factors, up or down, shall take place before acceptance of the quotation or after such acceptance but before the contract is completed, the company shall be entitled to make a pro-rata adjustment of the prices quoted or agreed upon and the price as so adjusted shall be payable by the customer in lieu of the price quoted or agreed upon.
(A) Unless otherwise expressly stated in writing delivery shall take place at the company’s Girraween works and the price is computed accordingly. Prices ex factory – freight and packing for rail, shipping, air – extra.
(B) Customers shall inspect goods immediately upon arrival. Notice that goods are not in accordance with the contract shall be given to the company in writing within seven (7) days.
© No claim shall be considered by the company for faulty goods supplied after a period of ninety (90) days from the receipt of the goods by the customer.
Date of delivery is quoted in good faith and in the light of conditions and circumstances prevailing at the time, but no responsibility is accepted by the company for delay due to strikes, lockouts, machinery breakdowns, shortage or unavailability of materials, delays in transport or any other cause beyond the company’s control.
Crating and packing of all goods will be charged as an extra unless otherwise agreed upon in writing.
(A) Until the customer has paid all monies due to the company for the supply of goods, the ownership of all goods supplied shall remain with the company and:-
(i) The customer shall hold such goods in its possession as bailee of the company;
(ii) Upon default in payment by the customer of any amount due to the company, the customer irrevocably authorises the company, its servants or agents to enter upon the premises where the goods are stored for the purpose of taking possession of the goods and also to use all reasonable force to obtain such possession.
(B) Notwithstanding anything in this clause, risk in the goods passes to the customer on delivery.
(A) All conditions and warranties on the part of the company implied by law in relation to any goods or services supplied are excluded to the maximum extent permitted by law and those conditions of sale shall constitute the whole of the rights and obligations of the parties. To the extent that the company may be liable for a breach of conditions or warranties under Division 2 of part 5 of the Trades and Practices Act 1974(other than a condition or warranty implied by section 69 of that Act) the liability of the company shall be limited to the replacement of the goods or services concerned, the supply of equivalent goods or the repair of the goods (the same to be determined by the company).
(B) Any goods purchased by the company and resupplied to the customer are covered by such warranty as is specified by the manufacturer.
© Warranty on products may be established by negotiation prior to acceptance of the order in writing.
(D) The company is not liable for loss or damages incurred by goods or materials supplied by the customer.
(E) All liability of the company for damages, consequential or otherwise, is excluded to the full extent permitted by law.
Cancellation of orders by the customer will only be effective if accepted in writing by the company and adequate compensation arranged for all work done and materials used by the company in the execution of the work up to the date of cancellation.
(A) Any illustrations, drawings, and descriptive matter, including advertisements accompanying a quotation or included in the company’s current catalogues, must be regarded as an approximate representation only and are not binding in detail unless stated to be so in the company’s quotation.
(B) Customers should satisfy themselves as to the suitability of any product before order.
Whilst every care has been taken in preparing this publication, C-Mac Industries shall not be liable to any customer relying on any fact, matter or representation.
*[Owner]* An industrial laundry system service company needed repairs and redesign done to their tooling. C-Mac made changes to the tooling to make access and ease of use to decrease service down times.
*[Service Manager]* An industrial fan service company had a failure of a major shopping centre air conditioning fan/ blower. C-Mac repaired the unit within a 24hr turn around for minimum downtime.
*[Owner/Manager]* A major food manufacturer specializing in tomato sauce had a filling machine breakdown. The machine was brought to C-Mac and repaired in 24hrs for minimum downtime of the production line costing $5,000 per hour.
*[RAAF - Warrant Officer]* Airfield support staff required a portable sandbagging frame and requested a design, prototype and trials at no cost. There was nothing suitable on the market i.e. made in Australia. "Sandbagging Frames":materials-handling/1-bagging-equipment#silt-bagging-frame are now on the national procurement data base and some probably overseas at different war zones.
*[Mechanical Design Engineer]* An automotive transmission design customer needed help with designing an automatic transmission gear prototype. We suggested and engineered a more cost effective and practical way for the mass production stage.
*[Nursery Manager]* At an exhibition saw our self tracking nursery trailers and indicated he had a costly issue transporting large (heavy) pots containing advanced trees. Existing method was a bobcat. C-Mac designed and quoted for the manufacture of a Self Tracking “Low Loader”. His comment on the first day of using "Low Loader trailer":nursery-equipment/7-trailers/#low-loader-self-tracking-trailer “Can now move 100 litre pots with trees, 150 metres in 1 hr and not get a sore back”.
*[Purchasing Officer]* A mining design and machining company needed help with machining components urgently as they were too busy to keep up with the demand. C-Mac machined the components so the deadline could be met.
*[General Manager]* Customer had to submit a proposal and compete against other countries for the manufacturing facility. C-Mac submitted drawings to show there was space in existing plant to install the new process and to comply with all Australian OH&S Standards. Working together with customer to submit proposal to the Head Office overseas WON the contract. Project was a success meeting 6month lead time and budget.
*[Nursery Owner]* Needed a specific Potting & Mixing machine. for his yuccas nursery, but the problem was it was no longer manufactured. From his description and specifications our engineers designed and modelled in 3D software his requirements. "Potting Machine":nursery-equipment/3-potting-machines/ was manufactured and fully tested with potting media in our workshop, video was then sent to customer who was very pleased with the results. Machine disassembled and freighted interstate and installed.
*[Maintenance Engineer]* An industrial hydraulic fitting manufacturer had problems with gear and shaft breakages with their machinery. They also had problems repairing and maintaining. C-Mac offered to repair and maintain their machinery on-site instead of having to permanently employ fitters.
72-74 Mandoon Road
GIRRAWEEN NSW 2145
Phone: (02) 9631 6000